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Thread: Laptop freezes

  1. #1
    Marc Gibeault Guest

    Laptop freezes

    Hi all,
    We have a laptop on which freezes after between 10 and 40 minutes of
    Wildfire2 work. The laptop is not "workstation-class" and has a simple
    ATI Mobility Radeon 9200.
    I'm not a Pro/E user but I'm in charge of getting this duo to work. Any
    setting in Pro/E or Windows or... that would help me? Is there a switch
    that tells Pro/E to use software OpenGL?

    Thanks,
    Marc

  2. #2
    John Wade Guest
    Marc Gibeault wrote:
    Hi all,
    We have a laptop on which freezes after between 10 and 40 minutes of
    Wildfire2 work. The laptop is not "workstation-class" and has a simple
    ATI Mobility Radeon 9200.
    I'm not a Pro/E user but I'm in charge of getting this duo to work. Any
    setting in Pro/E or Windows or... that would help me? Is there a switch
    that tells Pro/E to use software OpenGL?

    Thanks,
    Marc
    I had a similar problem a few years ago, and found the fan on the CPU
    cooler had failed: when I worked the machine hard, the CPU overheated
    and locked up. Can you monitor stuff like CPU temp on the machine?

  3. #3
    David Janes Guest
    "Marc Gibeault" <nospammgibeaultplease@alto-design.com> wrote in message
    news:xn0e7qpo16y8khc000@207.35.177.135...
    Hi all,
    We have a laptop on which freezes after between 10 and 40 minutes of
    Wildfire2 work. The laptop is not "workstation-class" and has a simple
    ATI Mobility Radeon 9200.
    I'm not a Pro/E user but I'm in charge of getting this duo to work. Any
    setting in Pro/E or Windows or... that would help me? Is there a switch
    that tells Pro/E to use software OpenGL?
    Could it be that you're keeping open too many windows while you're working? The
    ability to open and work in a lot of windows is one of the things you sacrifice
    with the non-workstation class of computer. And it doesn't have anything to do
    with the amount of video memory: OpenGL requires mimimal. It has to do with how
    the cards are configured so that one is gamer class and another, very similar gpu
    is cad class. Sometimes there are ways to, as they say, soft quadro a card which
    can turn on the advanced functionality in the driver. Or you may need a better,
    more appropriate driver. And then there's the question of how the OS utilizes
    memory when you are reaching the limits of RAM. Freezes are a tough thing to
    diagnose remotely from a very general description.
    --
    David Janes
    Thanks,
    Marc

  4. #4
    Marc Gibeault Guest
    John Wade wrote:

    Marc Gibeault wrote:
    Hi all,
    We have a laptop on which freezes after between 10 and 40 minutes of
    Wildfire2 work. The laptop is not "workstation-class" and has a
    simple ATI Mobility Radeon 9200.
    I'm not a Pro/E user but I'm in charge of getting this duo to work.
    Any setting in Pro/E or Windows or... that would help me? Is there
    a switch that tells Pro/E to use software OpenGL?

    Thanks,
    Marc

    I had a similar problem a few years ago, and found the fan on the CPU
    cooler had failed: when I worked the machine hard, the CPU overheated
    and locked up. Can you monitor stuff like CPU temp on the machine?
    Thanks for your reply.
    I'll check that, thanks.
    -Marc

  5. #5
    Marc Gibeault Guest
    David Janes wrote:

    "Marc Gibeault" <nospammgibeaultplease@alto-design.com> wrote in
    message news:xn0e7qpo16y8khc000@207.35.177.135...
    Hi all,
    We have a laptop on which freezes after between 10 and 40 minutes of
    Wildfire2 work. The laptop is not "workstation-class" and has a
    simple ATI Mobility Radeon 9200.
    I'm not a Pro/E user but I'm in charge of getting this duo to work.
    Any setting in Pro/E or Windows or... that would help me? Is there
    a switch that tells Pro/E to use software OpenGL?

    Could it be that you're keeping open too many windows while you're
    working? The ability to open and work in a lot of windows is one of
    the things you sacrifice with the non-workstation class of computer.
    And it doesn't have anything to do with the amount of video memory:
    OpenGL requires mimimal. It has to do with how the cards are
    configured so that one is gamer class and another, very similar gpu
    is cad class. Sometimes there are ways to, as they say, soft quadro a
    card which can turn on the advanced functionality in the driver. Or
    you may need a better, more appropriate driver. And then there's the
    question of how the OS utilizes memory when you are reaching the
    limits of RAM. Freezes are a tough thing to diagnose remotely from a
    very general description.
    Yep, I'm aware of these facts. I checked with the user and Pro/E wa the
    only software running, with one or two windows max. open at any time.
    It looks like it was an OpenGL call that made the card go nuts and and
    I hoped there was a software OpenGL mode in Pro/E like there is in SW.
    Thanks!

    -Marc

    --

  6. #6
    David Janes Guest
    "Marc Gibeault" <nospammgibeaultplease@alto-design.com> wrote in message
    news:xn0e827gzfvfk0i000@207.35.177.135...
    David Janes wrote:

    "Marc Gibeault" <nospammgibeaultplease@alto-design.com> wrote in
    message news:xn0e7qpo16y8khc000@207.35.177.135...
    Hi all,
    We have a laptop on which freezes after between 10 and 40 minutes of
    Wildfire2 work. The laptop is not "workstation-class" and has a
    simple ATI Mobility Radeon 9200.
    I'm not a Pro/E user but I'm in charge of getting this duo to work.
    Any setting in Pro/E or Windows or... that would help me? Is there
    a switch that tells Pro/E to use software OpenGL?

    Could it be that you're keeping open too many windows while you're
    working? The ability to open and work in a lot of windows is one of
    the things you sacrifice with the non-workstation class of computer.
    And it doesn't have anything to do with the amount of video memory:
    OpenGL requires mimimal. It has to do with how the cards are
    configured so that one is gamer class and another, very similar gpu
    is cad class. Sometimes there are ways to, as they say, soft quadro a
    card which can turn on the advanced functionality in the driver. Or
    you may need a better, more appropriate driver. And then there's the
    question of how the OS utilizes memory when you are reaching the
    limits of RAM. Freezes are a tough thing to diagnose remotely from a
    very general description.

    Yep, I'm aware of these facts. I checked with the user and Pro/E wa the
    only software running, with one or two windows max. open at any time.
    It looks like it was an OpenGL call that made the card go nuts and and
    I hoped there was a software OpenGL mode in Pro/E like there is in SW.
    Thanks!
    There is and it's generally the default configuration setting: the GRAPHICS option
    set to OPENGL. The other value for this is WIN32_GDI which sometimes cures video
    problems like ghosting, incomplete screen resets, jerky model spinning, drawing
    items that drop off the page inexplicably when the graphics system has poor or
    incomplete support for OpenGL. I'm still not sure though that this will fix your
    user's problem. There are just so many flaky things that happen to computers with
    cards that are not supported/certified for use with Pro/e it's hard to say which
    could be causing this particular problem. For example, someone suggested, earlier
    this year in this NG, that setting the BIOS so that "AGP fastwrite" is disabled
    also helped with this kind of card. Seems like a crap shoot to me. Hopefully
    someone who's using this card on a laptop will reply and give the exactly right
    answer.
    --
    David Janes

  7. #7
    Marc Gibeault Guest
    David Janes wrote:

    ....
    There is and it's generally the default configuration setting: the
    GRAPHICS option set to OPENGL. The other value for this is WIN32_GDI
    which sometimes cures video problems like ghosting, incomplete screen
    resets, jerky model spinning, drawing items that drop off the page
    inexplicably when the graphics system has poor or incomplete support
    for OpenGL. I'm still not sure though that this will fix your user's
    problem. There are just so many flaky things that happen to computers
    with cards that are not supported/certified for use with Pro/e it's
    hard to say which could be causing this particular problem. For
    example, someone suggested, earlier this year in this NG, that
    setting the BIOS so that "AGP fastwrite" is disabled also helped with
    this kind of card. Seems like a crap shoot to me. Hopefully someone
    who's using this card on a laptop will reply and give the exactly
    right answer. -- David Janes
    Great! So where can I find this setting? How can I set it to use the
    WIN32_GDI?
    That's what I was asking for, WIN32_GDI is software OpenGL. The display
    pipeline is handled by a dll provided by Windows (and thus computed by
    the CPU) instead of being computed by a chip (generally a dedicated GPU
    and a lot faster) on the display adapter.

    Thanks
    -Marc

  8. #8
    Stu Guest
    On Wed, 05 Oct 2005 17:10:39 GMT, "Marc Gibeault"
    <nospammgibeaultplease@alto-design.com> wrote:

    David Janes wrote:

    ...
    There is and it's generally the default configuration setting: the
    GRAPHICS option set to OPENGL. The other value for this is WIN32_GDI
    which sometimes cures video problems like ghosting, incomplete screen
    resets, jerky model spinning, drawing items that drop off the page
    inexplicably when the graphics system has poor or incomplete support
    for OpenGL. I'm still not sure though that this will fix your user's
    problem. There are just so many flaky things that happen to computers
    with cards that are not supported/certified for use with Pro/e it's
    hard to say which could be causing this particular problem. For
    example, someone suggested, earlier this year in this NG, that
    setting the BIOS so that "AGP fastwrite" is disabled also helped with
    this kind of card. Seems like a crap shoot to me. Hopefully someone
    who's using this card on a laptop will reply and give the exactly
    right answer. -- David Janes

    Great! So where can I find this setting? How can I set it to use the
    WIN32_GDI?
    That's what I was asking for, WIN32_GDI is software OpenGL. The display
    pipeline is handled by a dll provided by Windows (and thus computed by
    the CPU) instead of being computed by a chip (generally a dedicated GPU
    and a lot faster) on the display adapter.

    Thanks
    -Marc
    It is a config.pro option.

    ->Tools-> options

    option graphics
    and the values can be opengl, win32_gdi, xwindows, starbase and xgl




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