two subscription contracts - one license file

[Drew Burgasser]

Does anyone know how to bureaucratically get a single license file for two
different subscription contracts for one company.

The company has 5 civil design licenses under one contract and 1 civil
design license under another contract. So, it would make sense that the
company could get a single license file for 6 civil design licenses.

But they can't.

The authorization department doesn't seem to understand technically that we
can only use a single license file. Two different servers is a pretty silly
workaround.

Thanks,
Drew Burgasser
CAD Masters, Inc.

[Gordon Price]

"Drew Burgasser" <drew@nospamcadmasters.com> wrote in message
news:416ae98a_2@newsprd01...

Does anyone know how to bureaucratically get a single license file for two
different subscription contracts for one company.

The company has 5 civil design licenses under one contract and 1 civil
design license under another contract. So, it would make sense that the
company could get a single license file for 6 civil design licenses.

But they can't.

The authorization department doesn't seem to understand technically that
we can only use a single license file. Two different servers is a pretty
silly workaround.

I had one contract for our 15 server licences, then another for 1
standalone, and a third for three more standalones we upgraded a few years
later. Called my reseller, and they moved everything into one no problem.
This was in June of this year. Should really be no problem unless something
has changed since then. I did do it in conjunction with renewal, but I was
under the impression this just made it easier for the reseller, not that it
was a requirement.

Best,
Gordon

[Drew Burgasser]

I can merge the two contract into one, but I would have to ask the company
to pay a prorated subscription fee to make the subscription dates the same.
Maybe they are okay with doing this.

But I really don't think they should have to do this. Maybe they aren't
budgeted to do this right now?

Just give me the darn license file for 6 licenses! :-)

Drew
CMI


"Gordon Price" <gordon(thorn)@albedoconsulting.com> wrote in message
news:416aee9d_1@newsprd01...

"Drew Burgasser" <drew@nospamcadmasters.com> wrote in message
news:416ae98a_2@newsprd01...
Does anyone know how to bureaucratically get a single license file for
two different subscription contracts for one company.

The company has 5 civil design licenses under one contract and 1 civil
design license under another contract. So, it would make sense that the
company could get a single license file for 6 civil design licenses.

But they can't.

The authorization department doesn't seem to understand technically that
we can only use a single license file. Two different servers is a pretty
silly workaround.

I had one contract for our 15 server licences, then another for 1
standalone, and a third for three more standalones we upgraded a few years
later. Called my reseller, and they moved everything into one no problem.
This was in June of this year. Should really be no problem unless
something has changed since then. I did do it in conjunction with renewal,
but I was under the impression this just made it easier for the reseller,
not that it was a requirement.

Best,
Gordon

[jerry milana (Autodesk Co]

Drew,

Our license files are generated on a per serial number-product basis. Since
two different subscription contracts correlate to different serial numbers
we can not track this kind of request..

Your customer may run two license servers, each one specific to a given
serial number and point workstations to try both license servers or they can
consolidate the contracts. With either of the two solutions your customer's
license files can be generated using our automated systems thus providing
our quickest level of service.

--
Jerry Milana,
Autodesk Consulting


"Drew Burgasser" <drew@nospamcadmasters.com> wrote in message
news:416af1f0$1_3@newsprd01...

I can merge the two contract into one, but I would have to ask the company
to pay a prorated subscription fee to make the subscription dates the
same.
Maybe they are okay with doing this.

But I really don't think they should have to do this. Maybe they aren't
budgeted to do this right now?

Just give me the darn license file for 6 licenses! :-)

Drew
CMI


"Gordon Price" <gordon(thorn)@albedoconsulting.com> wrote in message
news:416aee9d_1@newsprd01...

"Drew Burgasser" <drew@nospamcadmasters.com> wrote in message
news:416ae98a_2@newsprd01...
Does anyone know how to bureaucratically get a single license file for
two different subscription contracts for one company.

The company has 5 civil design licenses under one contract and 1 civil
design license under another contract. So, it would make sense that
the
company could get a single license file for 6 civil design licenses.

But they can't.

The authorization department doesn't seem to understand technically
that
we can only use a single license file. Two different servers is a
pretty
silly workaround.

I had one contract for our 15 server licences, then another for 1
standalone, and a third for three more standalones we upgraded a few
years
later. Called my reseller, and they moved everything into one no
problem.
This was in June of this year. Should really be no problem unless
something has changed since then. I did do it in conjunction with
renewal,
but I was under the impression this just made it easier for the
reseller,
not that it was a requirement.

Best,
Gordon