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Thread: new license not working?

  1. #1
    ctjohnson Guest

    new license not working?

    I'm running the license server on a new server of the same name. I obtained a new license file from Autodesk, and installed it following these steps:
    http://usa.autodesk.com/adsk/servlet...linkID=2475323

    After starting the service, the status shows this:

    Flexible License Manager status on Fri 8/20/2004 13:35

    [Detecting lmgrd processes...]
    License server status: 27000@GATOR
    License file(s) on GATOR: D:\Program Files\Autodesk Network License Manager\License\ACD2002enlicense.lic:

    GATOR: license server UP (MASTER) v8.3

    Vendor daemon status (on GATOR):

    adskflex: UP v8.3

    Feature usage info:

    I've tried to open Autocad 2004 on a workstation, and get the message: "A valid license could not be obatined by the network license manager. Try again. If you are still unable to access a license, contact your system administrator. Error [1.5.-18]

    What'd I miss? The server has the same name, so the clients know how to find it, and I followed the steps in the article above.

    TIA for the help!

  2. #2
    Efim Tetelman (Autodesk, Guest
    What do you mean server has the same name, there is such thing as host id
    too,
    so if your license file was created for other machine (even with the same
    name) it will not work on that machine.

    Regards,
    Efim


    "ctjohnson" <nospam@address.withheld> wrote in message
    news:21644898.1093027371926.JavaMail.jive@jiveforu m2.autodesk.com...
    I'm running the license server on a new server of the same name. I
    obtained a new license file from Autodesk, and installed it following these
    steps:
    http://usa.autodesk.com/adsk/servlet...linkID=2475323

    After starting the service, the status shows this:

    Flexible License Manager status on Fri 8/20/2004 13:35

    [Detecting lmgrd processes...]
    License server status: 27000@GATOR
    License file(s) on GATOR: D:\Program Files\Autodesk Network License
    Manager\License\ACD2002enlicense.lic:

    GATOR: license server UP (MASTER) v8.3

    Vendor daemon status (on GATOR):

    adskflex: UP v8.3

    Feature usage info:

    I've tried to open Autocad 2004 on a workstation, and get the message: "A
    valid license could not be obatined by the network license manager. Try
    again. If you are still unable to access a license, contact your system
    administrator. Error [1.5.-18]
    What'd I miss? The server has the same name, so the clients know how to
    find it, and I followed the steps in the article above.

    TIA for the help!

  3. #3
    ctjohnson Guest
    I sent the MAC addresses for the NICS to autodesk, and they generated a new license key... I'm not able to get it working with the new key

  4. #4
    Efim Tetelman (Autodesk, Guest
    You can send me directly your license file and debug log file and I'll take
    a look on it.

    Regards,
    Efim

    efim.tetelman@autodesk.com

    "ctjohnson" <nospam@address.withheld> wrote in message
    news:27304014.1093103409830.JavaMail.jive@jiveforu m2.autodesk.com...
    I sent the MAC addresses for the NICS to autodesk, and they generated a
    new license key... I'm not able to get it working with the new key

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