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Thread: Unsupported licenses (who do I mail my problem files to?)

  1. #1
    ladydruid Guest

    Unsupported licenses (who do I mail my problem files to?)

    I aqcuired my Network License file and got into the License Manager (LMTools) dialog box. I configured a new service and did all the steps. I click on the Server Status tab and click Perform Status Enquiry. This is the error I get:
    Users of 46300ACD_2005_OF: (Error: 11 Licenses, unsupported by licensed server)

    And also when I check the Log file I get an error that says:
    Invalid License key (inconsistent authentication code)

    The network license manager was installed on Windows 2K. Anyone have a clue as to what is happening?

    Thanks,
    Lori

  2. #2
    Efim Tetelman (Autodesk, Guest
    Hi Lori,
    did you installed the latest Network License Manager from the AutoCAD 2005
    CD?

    Regards,
    Efim


    "ladydruid" <nospam@address.withheld> wrote in message
    news:6014012.1092073274329.JavaMail.jive@jiveforum 2.autodesk.com...
    I aqcuired my Network License file and got into the License Manager
    (LMTools) dialog box. I configured a new service and did all the steps. I
    click on the Server Status tab and click Perform Status Enquiry. This is the
    error I get:
    Users of 46300ACD_2005_OF: (Error: 11 Licenses, unsupported by licensed
    server)

    And also when I check the Log file I get an error that says:
    Invalid License key (inconsistent authentication code)

    The network license manager was installed on Windows 2K. Anyone have a
    clue as to what is happening?

    Thanks,
    Lori

  3. #3
    ladydruid Guest
    Yes, everthing is the latest and greatest since it is a new machine & a fresh install.

    Lori

  4. #4
    Anne Brown Guest
    For your future use, zipped files under 1 meg may be posted to
    the Customer Files area.

    The Customer Files area at
    news://discussion.autodesk.com/autod...customer-files or
    http://discussion.autodesk.com/forum.jspa?forumID=126 is designed
    for uploads. Please ZIP your files if zipping will make them
    smaller. Zipping files (if it saves space) is a courtesy to those
    who download the files. Not all of the discussion group uses have
    access to high speed lines, many still being on phone modem.

    Also files smaller than 1 meg may now be posted in all discussion
    groups.

    See the discussion group guidelines at
    http://www.autodesk.com/discussiongroup-groundrules.
    ---
    Anne Brown
    Discussion Groups Administrator
    Autodesk, Inc.

    ladydruid wrote:
    I aqcuired my Network License file and got into the License Manager (LMTools) dialog box. (snip)

  5. #5
    Efim Tetelman (Autodesk, Guest
    Lori,
    can you please send me directly your license file and debug log file?

    Regards,
    Efim

    "ladydruid" <nospam@address.withheld> wrote in message
    news:19225930.1092077052795.JavaMail.jive@jiveforu m2.autodesk.com...
    Yes, everthing is the latest and greatest since it is a new machine & a
    fresh install.

    Lori

  6. #6
    Efim Tetelman (Autodesk, Guest
    Forgot to include me email.

    "Efim Tetelman (Autodesk, Inc)" <efim.tetelman@autodesk.com> wrote in
    message news:4117f8e2$1_2@newsprd01...
    Lori,
    can you please send me directly your license file and debug log file?

    Regards,
    Efim

    "ladydruid" <nospam@address.withheld> wrote in message
    news:19225930.1092077052795.JavaMail.jive@jiveforu m2.autodesk.com...
    Yes, everthing is the latest and greatest since it is a new machine & a
    fresh install.

    Lori

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