E-mail problems after SP2For a long time I have emailed .dwg and .pdf files to customers, with no
problems whatsoever.
After loading SP2 for WinXP Pro the drawing files arrive corrupted. I then
tried to ZIP the files, and this only had about 40% success.
I have read the Microsoft Knowledgebase concerning Outlook Express problems,
but they only cover problems with incoming email.
Has anyone else had this problem and solved it? If so, please share your
knowledge.
Thank you,
John Webb
Ooooooh yeeeees!
But, I discovered it not to be a problem originating from my end. My desktop
has XP/SP2, 1 notebook uses XP, and a second notebook uses ME. I have had
the same problem with all 3 machines.
An example of my experience involved sending a newsletter to 49 members of a
club. Because everyone seems to use a different word processor the file was
saved as WordPerfect, MS Word, MS Works and pdf. The e-mails included each
format. I received 16 replies indicating they could not open any of the
attachments or they got a "corrupted file" message. Well, of course, that
sounded ludicrous to me. Who doesn't have at least one of the programs? Who
can't open a pdf file?
In an attempt to find a solution I got on the phone with a person that has 5
e-mail accounts. The message with attachments was sent to each address. He
was able to open same in 2 of the accounts but could not open them in the
other 3.
Our conclusion, as un-informed as it may be, was that many ISP's have gotten
so paranoid about an e-mail attachment containing a virus/worm/Trojan
horse/etc. that the attachments are kicked out, deleted or whatever is the
correct term and/or the recipient's firewall was the culprit.
As a footnote, Autocad's e-transmit feature was (I deliberately use in past
tense) great IMHO. I can no longer expect a recipient to get the e-mail with
the file sent as auto execute.
"John Webb" <jwebb7@cox.net> wrote in message
news:Ag8id.6433$GN4.4062@okepread02...
For a long time I have emailed .dwg and .pdf files to customers, with no
problems whatsoever.
After loading SP2 for WinXP Pro the drawing files arrive corrupted. I then
tried to ZIP the files, and this only had about 40% success.
I have read the Microsoft Knowledgebase concerning Outlook Express
problems, but they only cover problems with incoming email.
Has anyone else had this problem and solved it? If so, please share your
knowledge.
Thank you,
John Webb
Thanks for the reply.
What you are saying makes sense and mirrors my problem. The biggest problem
comes from
a large world-wide company where the people I use to send files to can no
longer open a .dwg,
..pdf, or .tif attachment. I started Zipping them and that worked for a
while, but no longer. On the other
hand, some smaller companies can still open my .pdf and .zip files.
This is a pretty serious problem, in my opinion. Can you think of anything
that can be done beside suggesting
to the recipients that they ask their ISP to allow these formats?
"S Scalise" <scalise747(remove)@yahoo.com> wrote in message
news:Nj9id.40403$Jb.1227624@twister.southeast.rr.c om...
Ooooooh yeeeees!
But, I discovered it not to be a problem originating from my end. My
desktop has XP/SP2, 1 notebook uses XP, and a second notebook uses ME. I
have had the same problem with all 3 machines.
An example of my experience involved sending a newsletter to 49 members of
a club. Because everyone seems to use a different word processor the file
was saved as WordPerfect, MS Word, MS Works and pdf. The e-mails included
each format. I received 16 replies indicating they could not open any of
the attachments or they got a "corrupted file" message. Well, of course,
that sounded ludicrous to me. Who doesn't have at least one of the
programs? Who can't open a pdf file?
In an attempt to find a solution I got on the phone with a person that has
5 e-mail accounts. The message with attachments was sent to each address.
He was able to open same in 2 of the accounts but could not open them in
the other 3.
Our conclusion, as un-informed as it may be, was that many ISP's have
gotten so paranoid about an e-mail attachment containing a
virus/worm/Trojan horse/etc. that the attachments are kicked out, deleted
or whatever is the correct term and/or the recipient's firewall was the
culprit.
As a footnote, Autocad's e-transmit feature was (I deliberately use in
past tense) great IMHO. I can no longer expect a recipient to get the
e-mail with the file sent as auto execute.
"John Webb" <jwebb7@cox.net> wrote in message
news:Ag8id.6433$GN4.4062@okepread02...
For a long time I have emailed .dwg and .pdf files to customers, with no
problems whatsoever.
After loading SP2 for WinXP Pro the drawing files arrive corrupted. I
then tried to ZIP the files, and this only had about 40% success.
I have read the Microsoft Knowledgebase concerning Outlook Express
problems, but they only cover problems with incoming email.
Has anyone else had this problem and solved it? If so, please share your
knowledge.
Thank you,
John Webb
Take your drawing file and change the .dwg to something like .abc or
something similar. When they receive the file, they can manually rename it
back to a .dwg file. I tried this with Outlook Express 6, and sent an
Autocad drawing to myself. When I opened the e-mail, I chose Save As, and
renamed the .abc to .dwg and saved it to my hard drive. The drawing opened
with no problems.
"John Webb" <jwebb7@cox.net> wrote in message
news:Lleid.6450$GN4.1712@okepread02...
Thanks for the reply.
What you are saying makes sense and mirrors my problem. The biggest
problem comes from
a large world-wide company where the people I use to send files to can no
longer open a .dwg,
.pdf, or .tif attachment. I started Zipping them and that worked for a
while, but no longer. On the other
hand, some smaller companies can still open my .pdf and .zip files.
This is a pretty serious problem, in my opinion. Can you think of anything
that can be done beside suggesting
to the recipients that they ask their ISP to allow these formats?
"S Scalise" <scalise747(remove)@yahoo.com> wrote in message
news:Nj9id.40403$Jb.1227624@twister.southeast.rr.c om...
Ooooooh yeeeees!
But, I discovered it not to be a problem originating from my end. My
desktop has XP/SP2, 1 notebook uses XP, and a second notebook uses ME. I
have had the same problem with all 3 machines.
An example of my experience involved sending a newsletter to 49 members
of a club. Because everyone seems to use a different word processor the
file was saved as WordPerfect, MS Word, MS Works and pdf. The e-mails
included each format. I received 16 replies indicating they could not
open any of the attachments or they got a "corrupted file" message. Well,
of course, that sounded ludicrous to me. Who doesn't have at least one of
the programs? Who can't open a pdf file?
In an attempt to find a solution I got on the phone with a person that
has 5 e-mail accounts. The message with attachments was sent to each
address. He was able to open same in 2 of the accounts but could not open
them in the other 3.
Our conclusion, as un-informed as it may be, was that many ISP's have
gotten so paranoid about an e-mail attachment containing a
virus/worm/Trojan horse/etc. that the attachments are kicked out, deleted
or whatever is the correct term and/or the recipient's firewall was the
culprit.
As a footnote, Autocad's e-transmit feature was (I deliberately use in
past tense) great IMHO. I can no longer expect a recipient to get the
e-mail with the file sent as auto execute.
"John Webb" <jwebb7@cox.net> wrote in message
news:Ag8id.6433$GN4.4062@okepread02...
For a long time I have emailed .dwg and .pdf files to customers, with no
problems whatsoever.
After loading SP2 for WinXP Pro the drawing files arrive corrupted. I
then tried to ZIP the files, and this only had about 40% success.
I have read the Microsoft Knowledgebase concerning Outlook Express
problems, but they only cover problems with incoming email.
Has anyone else had this problem and solved it? If so, please share your
knowledge.
Thank you,
John Webb
That is a good idea, John, and I tried it this morning. I zipped 5 .pdf
files and renamed it a .txt file and emailed it.
The recipient opened the email and renamed it a .zip file, but WinZip
couldn't open it, saying it was corrupted.
Should have worked.
"John Busby" <jrbusby@earthlink.net> wrote in message
news:ryeid.2960$O11.1724@newsread3.news.pas.earthl ink.net...
Take your drawing file and change the .dwg to something like .abc or
something similar. When they receive the file, they can manually rename it
back to a .dwg file. I tried this with Outlook Express 6, and sent an
Autocad drawing to myself. When I opened the e-mail, I chose Save As, and
renamed the .abc to .dwg and saved it to my hard drive. The drawing opened
with no problems.
"John Webb" <jwebb7@cox.net> wrote in message
news:Lleid.6450$GN4.1712@okepread02...
Thanks for the reply.
What you are saying makes sense and mirrors my problem. The biggest
problem comes from
a large world-wide company where the people I use to send files to can no
longer open a .dwg,
.pdf, or .tif attachment. I started Zipping them and that worked for a
while, but no longer. On the other
hand, some smaller companies can still open my .pdf and .zip files.
This is a pretty serious problem, in my opinion. Can you think of
anything that can be done beside suggesting
to the recipients that they ask their ISP to allow these formats?
"S Scalise" <scalise747(remove)@yahoo.com> wrote in message
news:Nj9id.40403$Jb.1227624@twister.southeast.rr.c om...
Ooooooh yeeeees!
But, I discovered it not to be a problem originating from my end. My
desktop has XP/SP2, 1 notebook uses XP, and a second notebook uses ME. I
have had the same problem with all 3 machines.
An example of my experience involved sending a newsletter to 49 members
of a club. Because everyone seems to use a different word processor the
file was saved as WordPerfect, MS Word, MS Works and pdf. The e-mails
included each format. I received 16 replies indicating they could not
open any of the attachments or they got a "corrupted file" message.
Well, of course, that sounded ludicrous to me. Who doesn't have at least
one of the programs? Who can't open a pdf file?
In an attempt to find a solution I got on the phone with a person that
has 5 e-mail accounts. The message with attachments was sent to each
address. He was able to open same in 2 of the accounts but could not
open them in the other 3.
Our conclusion, as un-informed as it may be, was that many ISP's have
gotten so paranoid about an e-mail attachment containing a
virus/worm/Trojan horse/etc. that the attachments are kicked out,
deleted or whatever is the correct term and/or the recipient's firewall
was the culprit.
As a footnote, Autocad's e-transmit feature was (I deliberately use in
past tense) great IMHO. I can no longer expect a recipient to get the
e-mail with the file sent as auto execute.
"John Webb" <jwebb7@cox.net> wrote in message
news:Ag8id.6433$GN4.4062@okepread02...
For a long time I have emailed .dwg and .pdf files to customers, with
no problems whatsoever.
After loading SP2 for WinXP Pro the drawing files arrive corrupted. I
then tried to ZIP the files, and this only had about 40% success.
I have read the Microsoft Knowledgebase concerning Outlook Express
problems, but they only cover problems with incoming email.
Has anyone else had this problem and solved it? If so, please share
your knowledge.
Thank you,
John Webb
Have you tried sending single .dwg files instead of zipping multiple files,
and renaming them as .abc or .xyz or similar? I suggested these endings
because it is unlikely that their operating system would automatically
associate them with a particular program and try to block them or do
something to them. I tried something like you did with some .pdf files, and
e-mailed them to myself, but that is not a good test because they were
probably being redirected back to me through Earthlink's e-mail server
instead of having to make a long round trip through the web. When I tried
this, I did not have any problem unzipping the files that I received back,
and I tried sending them as .zip, .txt, and .abc file types. Other than
this, I don't know what to tell you.
"John Webb" <jwebb7@cox.net> wrote in message
news:2Rqid.7285$GN4.3096@okepread02...
That is a good idea, John, and I tried it this morning. I zipped 5 .pdf
files and renamed it a .txt file and emailed it.
The recipient opened the email and renamed it a .zip file, but WinZip
couldn't open it, saying it was corrupted.
Should have worked.
"John Busby" <jrbusby@earthlink.net> wrote in message
news:ryeid.2960$O11.1724@newsread3.news.pas.earthl ink.net...
Take your drawing file and change the .dwg to something like .abc or
something similar. When they receive the file, they can manually rename
it back to a .dwg file. I tried this with Outlook Express 6, and sent an
Autocad drawing to myself. When I opened the e-mail, I chose Save As, and
renamed the .abc to .dwg and saved it to my hard drive. The drawing
opened with no problems.
"John Webb" <jwebb7@cox.net> wrote in message
news:Lleid.6450$GN4.1712@okepread02...
Thanks for the reply.
What you are saying makes sense and mirrors my problem. The biggest
problem comes from
a large world-wide company where the people I use to send files to can
no longer open a .dwg,
.pdf, or .tif attachment. I started Zipping them and that worked for a
while, but no longer. On the other
hand, some smaller companies can still open my .pdf and .zip files.
This is a pretty serious problem, in my opinion. Can you think of
anything that can be done beside suggesting
to the recipients that they ask their ISP to allow these formats?
"S Scalise" <scalise747(remove)@yahoo.com> wrote in message
news:Nj9id.40403$Jb.1227624@twister.southeast.rr.c om...
Ooooooh yeeeees!
But, I discovered it not to be a problem originating from my end. My
desktop has XP/SP2, 1 notebook uses XP, and a second notebook uses ME.
I have had the same problem with all 3 machines.
An example of my experience involved sending a newsletter to 49 members
of a club. Because everyone seems to use a different word processor the
file was saved as WordPerfect, MS Word, MS Works and pdf. The e-mails
included each format. I received 16 replies indicating they could not
open any of the attachments or they got a "corrupted file" message.
Well, of course, that sounded ludicrous to me. Who doesn't have at
least one of the programs? Who can't open a pdf file?
In an attempt to find a solution I got on the phone with a person that
has 5 e-mail accounts. The message with attachments was sent to each
address. He was able to open same in 2 of the accounts but could not
open them in the other 3.
Our conclusion, as un-informed as it may be, was that many ISP's have
gotten so paranoid about an e-mail attachment containing a
virus/worm/Trojan horse/etc. that the attachments are kicked out,
deleted or whatever is the correct term and/or the recipient's firewall
was the culprit.
As a footnote, Autocad's e-transmit feature was (I deliberately use in
past tense) great IMHO. I can no longer expect a recipient to get the
e-mail with the file sent as auto execute.
"John Webb" <jwebb7@cox.net> wrote in message
news:Ag8id.6433$GN4.4062@okepread02...
For a long time I have emailed .dwg and .pdf files to customers, with
no problems whatsoever.
After loading SP2 for WinXP Pro the drawing files arrive corrupted. I
then tried to ZIP the files, and this only had about 40% success.
I have read the Microsoft Knowledgebase concerning Outlook Express
problems, but they only cover problems with incoming email.
Has anyone else had this problem and solved it? If so, please share
your knowledge.
Thank you,
John Webb
I cannot send my AutoCad files in .dwg format to subcontractors due to my
customer's
proprietary rules. I must send them in raster format. I agree there is not
any more I can
do. It looks like I will have to suggest to my recipients that they pressure
their ISP's to
allow .pdf and/or .zip files to pass thru. Until then I will just have to
mail them cd's and
diskettes. A big step backward!
Thanks for your input.
"John Busby" <jrbusby@earthlink.net> wrote in message
news:z1Aid.17957$KJ6.13669@newsread1.news.pas.eart hlink.net...
Have you tried sending single .dwg files instead of zipping multiple
files, and renaming them as .abc or .xyz or similar? I suggested these
endings because it is unlikely that their operating system would
automatically associate them with a particular program and try to block
them or do something to them. I tried something like you did with some
.pdf files, and e-mailed them to myself, but that is not a good test
because they were probably being redirected back to me through Earthlink's
e-mail server instead of having to make a long round trip through the web.
When I tried this, I did not have any problem unzipping the files that I
received back, and I tried sending them as .zip, .txt, and .abc file
types. Other than this, I don't know what to tell you.
"John Webb" <jwebb7@cox.net> wrote in message
news:2Rqid.7285$GN4.3096@okepread02...
That is a good idea, John, and I tried it this morning. I zipped 5 .pdf
files and renamed it a .txt file and emailed it.
The recipient opened the email and renamed it a .zip file, but WinZip
couldn't open it, saying it was corrupted.
Should have worked.
"John Busby" <jrbusby@earthlink.net> wrote in message
news:ryeid.2960$O11.1724@newsread3.news.pas.earthl ink.net...
Take your drawing file and change the .dwg to something like .abc or
something similar. When they receive the file, they can manually rename
it back to a .dwg file. I tried this with Outlook Express 6, and sent an
Autocad drawing to myself. When I opened the e-mail, I chose Save As,
and renamed the .abc to .dwg and saved it to my hard drive. The drawing
opened with no problems.
"John Webb" <jwebb7@cox.net> wrote in message
news:Lleid.6450$GN4.1712@okepread02...
Thanks for the reply.
What you are saying makes sense and mirrors my problem. The biggest
problem comes from
a large world-wide company where the people I use to send files to can
no longer open a .dwg,
.pdf, or .tif attachment. I started Zipping them and that worked for a
while, but no longer. On the other
hand, some smaller companies can still open my .pdf and .zip files.
This is a pretty serious problem, in my opinion. Can you think of
anything that can be done beside suggesting
to the recipients that they ask their ISP to allow these formats?
"S Scalise" <scalise747(remove)@yahoo.com> wrote in message
news:Nj9id.40403$Jb.1227624@twister.southeast.rr.c om...
Ooooooh yeeeees!
But, I discovered it not to be a problem originating from my end. My
desktop has XP/SP2, 1 notebook uses XP, and a second notebook uses ME.
I have had the same problem with all 3 machines.
An example of my experience involved sending a newsletter to 49
members of a club. Because everyone seems to use a different word
processor the file was saved as WordPerfect, MS Word, MS Works and
pdf. The e-mails included each format. I received 16 replies
indicating they could not open any of the attachments or they got a
"corrupted file" message. Well, of course, that sounded ludicrous to
me. Who doesn't have at least one of the programs? Who can't open a
pdf file?
In an attempt to find a solution I got on the phone with a person that
has 5 e-mail accounts. The message with attachments was sent to each
address. He was able to open same in 2 of the accounts but could not
open them in the other 3.
Our conclusion, as un-informed as it may be, was that many ISP's have
gotten so paranoid about an e-mail attachment containing a
virus/worm/Trojan horse/etc. that the attachments are kicked out,
deleted or whatever is the correct term and/or the recipient's
firewall was the culprit.
As a footnote, Autocad's e-transmit feature was (I deliberately use in
past tense) great IMHO. I can no longer expect a recipient to get the
e-mail with the file sent as auto execute.
"John Webb" <jwebb7@cox.net> wrote in message
news:Ag8id.6433$GN4.4062@okepread02...
For a long time I have emailed .dwg and .pdf files to customers, with
no problems whatsoever.
After loading SP2 for WinXP Pro the drawing files arrive corrupted. I
then tried to ZIP the files, and this only had about 40% success.
I have read the Microsoft Knowledgebase concerning Outlook Express
problems, but they only cover problems with incoming email.
Has anyone else had this problem and solved it? If so, please share
your knowledge.
Thank you,
John Webb
Unsupported licenses (who do I mail my problem files to?)
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