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Alex Pealing · Guest

I have just installed XP pro SP2 and now get the following message

a license system error has occurred. You must restart your systemto initialize the license management system. Error [7.1.29]
the license manager log shows the following
3696 2004/09/10 14:03:27 Reason=Fatal error
3696 2004/09/10 14:03:27 ComputerName=A-PEALING
3696 2004/09/10 14:03:27 OS=5.1.2600 Service Pack 2
3696 2004/09/10 14:03:27 File=CdaInitializer.cpp,Line=243
3696 2004/09/10 14:03:27 AdlmError=7 [Drivers for the technology is not loaded]
3696 2004/09/10 14:03:27 VendorID=1 [SAFECAST]
3696 2004/09/10 14:03:27 VendorError=29 [The RTS has not been loaded and initialised]
3696 2004/09/10 14:03:27 SafeCastVersion=4.20.20

Can anybody help me restore my autocad 2004
I have tried repairing and reinstalling to no avail
Please help
Alex

jerry milana (Autodesk Co · Guest

Was AutoCAD running on this system prior to installing XP SP2? If so, what
OS were you running when things were working?

In general, I would make sure that I was logged in as a local administrator
of the computer then deactivate all virus and security systems, uninstall
AutoCAD, reboot, make sure virus and security systems are still disabled
then reinstall.

--
Jerry Milana,
Autodesk Consulting

Efim Tetelman (Autodesk, · Guest

Here are a couple more things to check:

1. Do you have administrator privilege to install a service ?

2. Is the service installed ?
Control Panel -> Administrative Tools -> Services
C-DillaCdaC11BA
- Start type = Automatic
- Service status = Running

Regards,
Efim

Alex Pealing · Guest

Hi Efim
Thanks for your response.
Yes I do have admin rights
no the C-DillaCdaC11BA service is not running
it is set to automatic however it will not start bringing up the following message

Could not start C-DillaCdaC11BA
service on Local Computer
Error 1053: the service did not respond to the start or contol request in a timely fashion

I have checked the file exists in the correct location and all seems ok. The file is version 4.20.20.0
Any further Ideas to get the service running?
regards
Alex

Efim Tetelman (Autodesk, · Guest

Hi Alex,

Some information I'd like to gather from the machine on which you are seeing
this problem:

- The CdaC11ba.exe on disk (email me the actual file (rename the
extension so it gets through email, and search the whole disk).

- Check the Logon properties of the service - check to see what account
it is logged on as - should be local system account with no user
interaction. (see attached for reference).

- In the registry, an export of the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\C-DillaCdaC11BA

Using regedit, open the the registry and navigate to this key. Select
it, then choose "File -> Export" to create a *.reg dump of the key contents.
Send this to me (again I'd rename the extension to get it through email)

Regards,

Efim

Efim Tetelman (Autodesk, · Guest

My direct email is efim.tetelman@autodesk.com

Regards,
Efim

Alex Pealing · Guest

Dear Efim
Thanks for all your help
I have cured the problem with a total uninstall including safecast and registry edit and a full reinstall with a new license No
No further problems so far
Alex

Efim Tetelman (Autodesk, · Guest

Hi Alex,

I'm glad to hear that you're up and running, have a nice day.

Regards,

Efim

Gawain · Joined: 24 Jun 2005 Posts: 1

I too am having [7.1.29] INTERMITTENTLY!

I repair it by uninstalling all modules of AutoCAD, and reinstalling all and reactivating. It's a real pain. Then I never know how long it will stay working.

I have been reading about updating the C-Dilla driver or something on the web, but always in context to 3D Studio Max software!

What is the fix to make this go away forever?

Thanks in advance for any help!

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