| Author |
Message |
JWK
Guest
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 Posted:
Wed Mar 16, 2005 4:26 pm Post subject:
MULTI-ROLL FEEDER |
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We recently purchased the HP multi-roll feeder with a 1055cm plotter. Roll 3 is constantly misaligning when the machine refeeds itself, HP has been here twice with no luck.
Has anyone had any experience with this product?
Jason Kelley
Bruno Associates
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Dean Saadallah
Guest
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| Posted:
Wed Mar 16, 2005 6:52 pm Post subject:
Re: MULTI-ROLL FEEDER |
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I've setup three myself for clients, one did have that problem but I forced
the local HP dealer to provide a new multi-roll feeder after several service
calls did not correct the problem.
But, I bought this locally from a dealer, not from HP direct: I find them
lacking in the concept of 'customer service'.
--
Dean Saadallah
Add-on products for LT
http://www.pendean.com/lt
-- |
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Matias Garza
Guest
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| Posted:
Wed Mar 16, 2005 8:39 pm Post subject:
Re: MULTI-ROLL FEEDER |
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We too have had several problems with alignment with our multi-roll feeder.
One possible reason that HP threw out was paper compatibility (which I can
see is possible with most glossy, trace and canvas type rolls...but with
Translucent and vellum?!...I'm not so sure about that). Unfortunately when
you attach a multi-roll feeder, this disengages the single sheet loader
which we utilized often, plus we needed to use the several types of paper
that were not (according to HP) compatible with the multi-roll device. I can
see how usefull the multi-roll feeder can be when you're printing out
different sizes of translucent/vellum, or when you're doing large volume
batch plots (so you don't have to swap out rolls when one runs out), but
with different paper types...forget about it. So we removed it from the
plotter and it now sits in our sample room collecting dust. Anyone want to
buy it?
"Dean Saadallah" <info from pendean> wrote in message
news:42383a32$1_1@newsprd01...
| Quote: | I've setup three myself for clients, one did have that problem but I
forced
the local HP dealer to provide a new multi-roll feeder after several
service
calls did not correct the problem.
But, I bought this locally from a dealer, not from HP direct: I find them
lacking in the concept of 'customer service'.
--
Dean Saadallah
Add-on products for LT
http://www.pendean.com/lt
--
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Matias Garza
Guest
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| Posted:
Wed Mar 16, 2005 8:44 pm Post subject:
Re: MULTI-ROLL FEEDER |
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Heres what they sent me in regards to paper recommendations:
HP Designjet Multi-Roll Feeder - Media Recommendations
Security level: Public
___________________________________________________
Introduction
The multi-roll feeder is designed to automatically deliver the media for print jobs without having to remove and change media rolls. It can provide complete media flexibility and/or unattendedness from the PC, depending on the combinations of media type and size loaded. Media widths up to 914 mm (36 inch) and up to three 250 m (820-feet) rolls (HP currently offers 91.4 m (300-feet rolls).
NOTE: The multi-roll feeder will not accept canvas or adhesive-backed vinyl.
Media supported
Coated and heavy coated paper
Media
Size
Supply number
HP Coated paper
610 mm x 45.7 m
(24 inch x 150 foot)
C6019B
914 mm x 45.7 m
(36 inch x 150 foot)
C6020B
914 mm x 91.4 m
(36 inch x 300 foot)
C6980A
HP Heavyweight Coated paper
610 mm x 29.9 m
(24 inch x 100 foot) 35 lb
C6021B
914 mm x 29.9 m
(36 inch x 100 foot) 35 lb
C6022B
Photo paper
Media
Size
Supply number
HP High-gloss photo paper
914 mm x 30.5 m
(36 inch x 100 foot)
C6814A
Plain paper
Media
Size
Supply number
HP Bright White Inkjet paper
A, 500 sheets
C1824A
A, 250 sheets
C5976B
Films
Media
Size
Supply number
HP Translucent bond
610 mm x 45.7 m
(24 inch x 150 foot)
C3860A
914 mm x 45.7 m
(36 inch x 150 foot)
C3859A
HP Vellum
610 mm x 45.7 m
(24 inch x 150 foot)
C3862A
914 mm x 45.7 m
(36 inch x 150 foot)
C3861A
HP Matte film
610 mm x 22.9 m
(24 inch x 120 foot)
51642A
914 mm x 22.9 m
(36 inch x 120 foot)
51642B
HP Clear film
610 mm x 22.9 m
(24 inch x 75 foot)
C3876A
914 mm x 22.9 m
(36 inch x 75 foot)
C3875A
Other paper
Media
Size
Supply number
HP Natural tracing paper
610 mm x 45.7 m
(24 inch x 150 foot)
C3869A
914 mm x 45.7 m
(36 inch x 150 foot)
C3868A
HP Banners with Tyvek
610 mm x 15.2 m
(24 inch x 50 foot)
C6786A
914 mm x 15.2 m
(36 inch x 50 foot)
C6787A
Thin natural tracing paper
greater than 70 g/m2 |
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Govert J. Knopper
Guest
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| Posted:
Wed Mar 16, 2005 8:54 pm Post subject:
Re: MULTI-ROLL FEEDER |
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We have two of them and can use only 90 - 120 grams coated paper; everything else fails. Disappointing. I believe the Oce TCS400 is a better product at this point.
Govert
"Matias Garza" <matias@bba-architects.com> schreef in bericht news:42385472_1@newsprd01...
Heres what they sent me in regards to paper recommendations:
HP Designjet Multi-Roll Feeder - Media Recommendations
Security level: Public
___________________________________________________
Introduction
The multi-roll feeder is designed to automatically deliver the media for print jobs without having to remove and change media rolls. It can provide complete media flexibility and/or unattendedness from the PC, depending on the combinations of media type and size loaded. Media widths up to 914 mm (36 inch) and up to three 250 m (820-feet) rolls (HP currently offers 91.4 m (300-feet rolls).
NOTE: The multi-roll feeder will not accept canvas or adhesive-backed vinyl.
Media supported
Coated and heavy coated paper
Media
Size
Supply number
HP Coated paper
610 mm x 45.7 m
(24 inch x 150 foot)
C6019B
914 mm x 45.7 m
(36 inch x 150 foot)
C6020B
914 mm x 91.4 m
(36 inch x 300 foot)
C6980A
HP Heavyweight Coated paper
610 mm x 29.9 m
(24 inch x 100 foot) 35 lb
C6021B
914 mm x 29.9 m
(36 inch x 100 foot) 35 lb
C6022B
Photo paper
Media
Size
Supply number
HP High-gloss photo paper
914 mm x 30.5 m
(36 inch x 100 foot)
C6814A
Plain paper
Media
Size
Supply number
HP Bright White Inkjet paper
A, 500 sheets
C1824A
A, 250 sheets
C5976B
Films
Media
Size
Supply number
HP Translucent bond
610 mm x 45.7 m
(24 inch x 150 foot)
C3860A
914 mm x 45.7 m
(36 inch x 150 foot)
C3859A
HP Vellum
610 mm x 45.7 m
(24 inch x 150 foot)
C3862A
914 mm x 45.7 m
(36 inch x 150 foot)
C3861A
HP Matte film
610 mm x 22.9 m
(24 inch x 120 foot)
51642A
914 mm x 22.9 m
(36 inch x 120 foot)
51642B
HP Clear film
610 mm x 22.9 m
(24 inch x 75 foot)
C3876A
914 mm x 22.9 m
(36 inch x 75 foot)
C3875A
Other paper
Media
Size
Supply number
HP Natural tracing paper
610 mm x 45.7 m
(24 inch x 150 foot)
C3869A
914 mm x 45.7 m
(36 inch x 150 foot)
C3868A
HP Banners with Tyvek
610 mm x 15.2 m
(24 inch x 50 foot)
C6786A
914 mm x 15.2 m
(36 inch x 50 foot)
C6787A
Thin natural tracing paper
greater than 70 g/m2 |
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JWK
Guest
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| Posted:
Wed Mar 16, 2005 9:35 pm Post subject:
Re: MULTI-ROLL FEEDER |
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Thanks for the replies, We have been "escalated" to a "tier 3 technician" who is supposed to arrive today with more parts to try. The previous two techs had never seen the multi-roll feeder before so hopefully they will be able to get it fixed. The top roll loads every time, the middle roll 90% of the time, the bottom roll fails about every third or forth feed.
Jason Kelley
Bruno Associates |
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jpostlewait
Guest
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| Posted:
Wed Mar 16, 2005 9:44 pm Post subject:
Re: MULTI-ROLL FEEDER |
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I tried to buy two of those from my reseller and he refused to sell them to me.
Said that they had so much trouble trying to service them that he didn't want me using it.
I thanked him and took his advise.
John Postlewait
IS Department
George Butler Associates, Inc. |
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JWK
Guest
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| Posted:
Wed Mar 16, 2005 11:00 pm Post subject:
Re: MULTI-ROLL FEEDER |
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This was the first one our reseller has sold. We've had several HP plotters and have had good luck with them so we gave it a shot. Maybe it was designed by the same team that design the paper bin for the 1050?
Jason Kelley
Bruno Associates |
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Dave Jones
Guest
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| Posted:
Thu Mar 17, 2005 12:48 am Post subject:
Re: MULTI-ROLL FEEDER |
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"JWK" <nospam@address.withheld> wrote in message
news:29719648.1110996045736.JavaMail.jive@jiveforum1.autodesk.com...
| Quote: | This was the first one our reseller has sold. We've had several HP
plotters and have had good luck with them so we gave it a shot. Maybe it was |
designed by the same team that design the paper bin for the 1050?
| Quote: |
Jason Kelley
Bruno Associates
|
oh, those idiots! I still cuss them every morning when I arrive in my office
to 50 plots laying helter skelter on the floor...grrr |
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Matias Garza
Guest
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| Posted:
Thu Mar 17, 2005 1:21 am Post subject:
Re: MULTI-ROLL FEEDER |
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When we had the paper bin in front of the plotter, it always made it look
pregnant for some reason.
"Dave Jones" <spamless@nospam.com> wrote in message
news:42388d9b$1_1@newsprd01...
| Quote: | "JWK" <nospam@address.withheld> wrote in message
news:29719648.1110996045736.JavaMail.jive@jiveforum1.autodesk.com...
This was the first one our reseller has sold. We've had several HP
plotters and have had good luck with them so we gave it a shot. Maybe it
was
designed by the same team that design the paper bin for the 1050?
Jason Kelley
Bruno Associates
oh, those idiots! I still cuss them every morning when I arrive in my
office
to 50 plots laying helter skelter on the floor...grrr
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