License borrowing crisis
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License borrowing crisis

 
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c.prettyman
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Posted: Sun Feb 20, 2005 4:12 am    Post subject: License borrowing crisis Reply with quote

A user checked out a laptop from our IT department, discussed the license borrowig process, and tehn completely forgot to borrow the license. He is now on the oposite coast, planning a meeting with an important client, and we do not have a VPN connection set up.

Is there any way to check out a license for him, and transfer it to him by email?

If there is a way to save this guy from his own mistakes, please meail me directly (posting is good too, but I am in a hurry)
c.prettyman@ramsa(remove).com

TIA
Charles Prettyman

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Cy Shuster
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Posted: Sun Feb 20, 2005 5:06 am    Post subject: Re: License borrowing crisis Reply with quote

Let him dial in with RAS (if you have that enabled) and check it out.

Or, if the laptop has never had the product installed (which product is
it?), FedEx him an install disk, and let him run the product using the trial
period.

The only license that can be transferred PC-to-PC is the standalone license.
Depending on the product, he'd have to reinstall the standalone version in
order to use it.

Any chance the client might have a network license of the product?

--Cy--

"c.prettyman" <nospam@address.withheld> wrote in message
news:29600255.1108854795423.JavaMail.jive@jiveforum2.autodesk.com...
Quote:
A user checked out a laptop from our IT department, discussed the license
borrowig process, and tehn completely forgot to borrow the license. He is
now on the oposite coast, planning a meeting with an important client, and
we do not have a VPN connection set up.

Is there any way to check out a license for him, and transfer it to him by
email?

If there is a way to save this guy from his own mistakes, please meail me
directly (posting is good too, but I am in a hurry)
c.prettyman@ramsa(remove).com

TIA
Charles Prettyman
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AlmightySR
Guest





Posted: Wed Feb 23, 2005 8:45 pm    Post subject: Re: License borrowing crisis Reply with quote

Good call Cy. He can even download the trial install from the Autodesk
website. Its not too big... 56meg. With a hotel T1 connection shouldnt take
more then half hour at worst case.(depending on how taxed the hotel line is)

"Cy Shuster" <cy@example.com> wrote in message
news:4217d497$1_1@newsprd01...
Quote:
Let him dial in with RAS (if you have that enabled) and check it out.

Or, if the laptop has never had the product installed (which product is
it?), FedEx him an install disk, and let him run the product using the
trial period.

The only license that can be transferred PC-to-PC is the standalone
license. Depending on the product, he'd have to reinstall the standalone
version in order to use it.

Any chance the client might have a network license of the product?

--Cy--

"c.prettyman" <nospam@address.withheld> wrote in message
news:29600255.1108854795423.JavaMail.jive@jiveforum2.autodesk.com...
A user checked out a laptop from our IT department, discussed the license
borrowig process, and tehn completely forgot to borrow the license. He is
now on the oposite coast, planning a meeting with an important client, and
we do not have a VPN connection set up.

Is there any way to check out a license for him, and transfer it to him
by email?

If there is a way to save this guy from his own mistakes, please meail me
directly (posting is good too, but I am in a hurry)
c.prettyman@ramsa(remove).com

TIA
Charles Prettyman



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c.prettyman
Guest





Posted: Wed Feb 23, 2005 9:56 pm    Post subject: Re: License borrowing crisis Reply with quote

Oh, I wish management would take as hard a stance with our Star Designers as you guys do. Luckily, it turns out that IT had thought to install the VPN clinet on the laptop just in case, so one of them came into the office early Monday morning, and spent some time setting up the router etc so he could connect by VPN, and tehn they walked him through it.
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