New authorization codes
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New authorization codes

 
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Mysta
Guest
Posted: Thu Feb 03, 2005 12:33 am    Post subject: New authorization codes Reply with quote
We are changing the network card in our server and now we need new auth codes. We faxed in the "Declaration of software removal" but gets no reply. I e-mailed to authcodes@neu.autodesk.com (got this from support) but aparently this adress is not valid. Anybody know where to turn? We're in sweden. Any help appreciated.

/Lasse

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jpostlewait
Guest
Posted: Thu Feb 03, 2005 12:48 am    Post subject: Re: New authorization codes Reply with quote
How about your reseller?

John Postlewait
ID Department
George Butler Associates, Inc.
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AlmightySR
Guest
Posted: Thu Feb 03, 2005 1:29 am    Post subject: Re: New authorization codes Reply with quote
Call their software verification 1800number that is listed in the standalone
option


"Mysta" <nospam@address.withheld> wrote in message
news:7404896.1107372830500.JavaMail.jive@jiveforum2.autodesk.com...
Quote:
We are changing the network card in our server and now we need new auth
codes. We faxed in the "Declaration of software removal" but gets no
reply. I e-mailed to authcodes@neu.autodesk.com (got this from support)
but aparently this adress is not valid. Anybody know where to turn? We're
in sweden. Any help appreciated.

/Lasse


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mysta
Guest
Posted: Thu Feb 03, 2005 2:17 am    Post subject: Re: New authorization codes Reply with quote
I talked to our reseller and they told me to talk to the support (which costs a fortune without support deal) and they gave me this e-mail address that is not working.

/Lasse
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Michael Partenheimer
Guest
Posted: Thu Feb 03, 2005 10:02 am    Post subject: Re: New authorization codes Reply with quote
This is from my reseller's website:
Network deployments of these companion licenses will require some additional processes and should be registered and authorized through direct communication with a Product Authorization representative either via an e-mail to Productactivation@activation.autodesk.com or via a phone call to 1-800-551-1490. Online registration and authorization is not recommended for network deployments of the companion licenses.

Good Luck
Mke Partenheimer
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Gerrit
Guest
Posted: Thu Feb 03, 2005 5:44 pm    Post subject: Re: New authorization codes Reply with quote
try authcodes.neu@autodesk.com ;)

better working.
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mysta
Guest
Posted: Thu Feb 03, 2005 5:49 pm    Post subject: Re: New authorization codes Reply with quote
Yes i finnaly got this e-mail adress right and contacted them about the new keys. The response was that the software was already uppgraded and we have 60 days to remove the old version of the software. Seem we have to sort the licence issue first. (we have not uppgraded)

Anyway thanks for your help everybody/ Lasse
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