AutoDesk products issue w/ NetOP
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AutoDesk products issue w/ NetOP

 
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quattda
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Posted: Wed Jan 19, 2005 12:42 am    Post subject: AutoDesk products issue w/ NetOP Reply with quote

I teach at a high school where I have everyone from beginning board users to 2nd semester Revit & Inventor in the same class period. Starting this year we have Autodesk Design Academy running on all the lab machines (21), In addition, I offer a Pre-engineering coarse in the same room that requires a set of programs that run USB attachable hardware for virtual labs. In order to control, what the kids are doing I am trying out NetOP. I like it a lot (Not surprisingly, the kids don't). However, I cannot get the Autodesk products to work correctly with Policy. I have it set up to "Deny All" programs except the ones I specify. All the other excepted programs seem to work fine (i.e., MS Office applications, MS OS applications, other Non-MS applications) but not the Autodesk applications. If I start an excepted Autodesk program with the policy set to None or All Open the program starts fine and continues to run even if I change the policy to the "Deny All except" option. However, if I have the "Deny All except" option in place first the Autodesk program starts but says that it is blocked by NetOP. I have talked to the NetOP techs and they think there is another executable that is attempt
ing to be run (besides e.g. acad.exe). The one possibility is a licensing check. Does anyone know anything? I am told that if it is an executable it can be dealt with by including it in the exception list. However, if it is a "service" procedure NetOP cannot deal with it. Any help would be GREATLY appreciated.

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Chris Dodge [Microdesk]
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Posted: Wed Jan 19, 2005 2:02 am    Post subject: Re: AutoDesk products issue w/ NetOP Reply with quote

Hi,

ACAD.EXE loads a licensing "helper" app from %temp%\AdskCleanup.0001 (or
2,3,etc) every time it starts. It gets erased when the program closes.

A few others that have to run would be...
WSCommCntr1.exe
AdskScSrv.exe (autodesk licensing service)

You might pick up more clues by searching for those files in the Knowledge
base.. I seem to remember a few solutions related to them.

Chris

"quattda" <nospam@address.withheld> wrote in message
news:17675985.1106077369143.JavaMail.jive@jiveforum1.autodesk.com...
Quote:
I teach at a high school where I have everyone from beginning board users
to 2nd semester Revit & Inventor in the same class period. Starting this
year we have Autodesk Design Academy running on all the lab machines (21),
In addition, I offer a Pre-engineering coarse in the same room that
requires a set of programs that run USB attachable hardware for virtual
labs. In order to control, what the kids are doing I am trying out NetOP. I
like it a lot (Not surprisingly, the kids don't). However, I cannot get the
Autodesk products to work correctly with Policy. I have it set up to "Deny
All" programs except the ones I specify. All the other excepted programs
seem to work fine (i.e., MS Office applications, MS OS applications, other
Non-MS applications) but not the Autodesk applications. If I start an
excepted Autodesk program with the policy set to None or All Open the
program starts fine and continues to run even if I change the policy to the
"Deny All except" option. However, if I have the "Deny All except" option
in place first the Autodesk program starts but says that it is blocked by
NetOP. I have talked to the NetOP techs and they think there is another
executable that is attempting to be run (besides e.g. acad.exe). The one
possibility is a licensing check. Does anyone know anything? I am told that
if it is an executable it can be dealt with by including it in the
exception list. However, if it is a "service" procedure NetOP cannot deal
with it. Any help would be GREATLY appreciated.
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