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Sean Salmela · Guest

When modifying my admin image to apply SP1, I keep getting an error as
follows:
Error 1336: There was an error creating a temporary file that is needed to
complete this installation.
Any idea where it is trying to create this temp file or why I might be
getting this error?

I had done this before and it worked fine, but had to recreate the image due
to hard drive problem that was fixed...

candacebeasley · Guest

I am having the exact same problem. I have not found or heard of any solution thus far.

Juan Diaz · Guest

I just received the same error 1336.... Has any of you heard anything from Autodesk on this error?

AnnL · Guest

Is there a known solution? I find I have the same error and suspect the MSP file. I am installing SP's after the deploy and really would like to find a solution.

I am Admin and plenty of disk space. The deploys have a network location.

Thank you,

AnnL

TravisNave · Guest

Make sure your System account has sufficient access.

Also, you may want to upgrade your Microsoft Windows Installer to MSI 3.0. You can get that from Microsoft's website.

It would also be beneficial to clear out the Temp folder in C:\Documents and Settings\<username>\Local Settings\Temp\

Make sure you are installing as a member of the Administrators group. Good luck!

TravisNave · Guest

Windows includes a registry-activated logging services to help diagnose Windows Installer issues. This article describes how to enable this logging service.

Open the registry with Regedt32.exe and create the following path and keys:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
Reg_SZ: Logging
Value: voicewarmup

The letters in the value field can be in any order. Each letter turns on a different logging mode. Each letter's actual function is as follows for MSI version 1.1:
v - Verbose output
o - Out-of-disk-space messages
i - Status messages
c - Initial UI parameters
e - All error messages
w - Non-fatal warnings
a - Start up of actions
r - Action-specific records
m - Out-of-memory or fatal exit information
u - User requests
p - Terminal properties
+ - Append to existing file
! - Flush each line to the log

"*" - Wildcard, log all information except for the v option. To include the v option, specify "/l*v".

Once activated, the log files that are generated may be found in your %TEMP% directory.

AnnL · Guest

Thanks for this info. I've tried to get the key set properly but I must be doing something wrong.

regedit >> HKLM\Software\Policies\Microsoft\Windows\Installer

new Key: Reg_SZ

New multiString Value: voicewarmup

I'm not doing something right though... any direction is much appreciated.

Ann L

TravisNave · Guest

Ann,

See this link for more official information:

http://support.microsoft.com/default.aspx?scid=kb;en-us;314852

Good luck!

TravisNave · Guest

The new String Value located under 'Installer' must be named 'Logging' and then make the value of the string 'voicewarmup' for this to work. (no single quote, of course.)

I will try to attach this .zip file to do it for you, but it may be blocked. Or you can open Notepad and make a text file with the following information and saved with a .reg extension and install it yourself. Copy everything below the line into Notepad:
----------------------------

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"

AnnL · Guest

Thanks so much. I'm trying to adapt it now.

This is very helpful.

Ann L

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