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Bullet
Guest
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 Posted:
Wed Nov 10, 2004 7:05 pm Post subject:
No request code generated for authorisation ??? HELP |
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Need Help! I'm installing AutoCAD 2002 on a new XP SP2 machine. It's an upgrade from R14 and after the install completes and I've entered my serial number it does not generate a new request code so I can't complete the authorization of the product ??? Any ideas ?
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Cy Shuster
Guest
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| Posted:
Wed Nov 10, 2004 9:05 pm Post subject:
Re: No request code generated for authorisation ??? HELP |
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What happens when you launch the product? Not all versions of AutoCAD 2002
generate request codes.
--Cy--
"Bullet" <nospam@address.withheld> wrote in message
news:3531912.1100095589618.JavaMail.jive@jiveforum2.autodesk.com...
| Quote: | Need Help! I'm installing AutoCAD 2002 on a new XP SP2 machine. It's an
upgrade from R14 and after the install completes and I've entered my
serial number it does not generate a new request code so I can't complete
the authorization of the product ??? Any ideas ? |
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Bullet
Guest
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| Posted:
Wed Nov 10, 2004 11:04 pm Post subject:
Re: No request code generated for authorisation ??? HELP |
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I had a feeling you'd be first with a reply CY. Cheers! This is the first screen that appears when trying to authorise it. No request code, no old serial number. I install CAD alot and I haven't seen this before ? Any ideas ? Is it something to do with C-Dilla/Safecast?
Register your Autodesk product
--------------------------------------------------------------------------------
Product:
AutoCAD 2002
Serial Number:
700-50555527
--------------------------------------------------------------------------------
Registration and Authorization
Please select an option and click Next.
Register and authorize (get an authorization code)
Enter authorization code (have an authorization code)
*(Authorization codes can be obtained from your dealer or https://register.autodesk.com)
--------------------------------------------------------------------------------
After that, it still doesn't provide the request code?
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Cy Shuster
Guest
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| Posted:
Thu Nov 11, 2004 7:33 am Post subject:
Re: No request code generated for authorisation ??? HELP |
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OK; you're familiar with the process. I don't see an error yet. What
happens when you continue past this dialog?
--Cy--
P.S. You shouldn't disclose your serial number to the public at large.
"Bullet" <nospam@address.withheld> wrote in message
news:33419528.1100109890862.JavaMail.jive@jiveforum1.autodesk.com...
| Quote: | I had a feeling you'd be first with a reply CY. Cheers! This is the first
screen that appears when trying to authorise it. No request code, no old
serial number. I install CAD alot and I haven't seen this before ? Any
ideas ? Is it something to do with C-Dilla/Safecast?
Register your Autodesk product
--------------------------------------------------------------------------------
Product:
AutoCAD 2002
Serial Number:
xxx-xxxxxxxxxx
--------------------------------------------------------------------------------
Registration and Authorization
Please select an option and click Next.
Register and authorize (get an authorization code)
Enter authorization code (have an authorization code)
*(Authorization codes can be obtained from your dealer or
https://register.autodesk.com)
--------------------------------------------------------------------------------
After that, it still doesn't provide the request code? |
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Anne Brown
Guest
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| Posted:
Thu Nov 11, 2004 7:38 pm Post subject:
Re: No request code generated for authorisation ??? HELP |
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Repost without the serial number
---
Anne Brown
Discussion Groups Administrator
Autodesk, Inc.
Subject:
Re: No request code generated for authorisation ???
HELP
Date:
Wed, 10 Nov 2004 18:04:20 GMT
From:
Bullet <nospam@address.withheld>
Newsgroups:
autodesk.autocad.network
I had a feeling you'd be first with a reply CY. Cheers! This is
the first screen that
appears when trying to authorise it. No request code, no old
serial number. I install CAD
alot and I haven't seen this before ? Any ideas ? Is it something
to do with
C-Dilla/Safecast?
Register your Autodesk product
-------------------------------------------------
Product:
AutoCAD 2002
Serial Number:
XXXXX
--------------------------------------------------
Registration and Authorization
Please select an option and click Next.
Register and authorize (get an authorization code)
Enter authorization code (have an authorization code)
*(Authorization codes can be obtained from your dealer or
https://register.autodesk.com)
-------------------------------------------------
After that, it still doesn't provide the request code?
Cy Shuster wrote:
| Quote: |
What happens when you launch the product? Not all versions of AutoCAD 2002
generate request codes. |
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Anne Brown
Guest
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| Posted:
Thu Nov 11, 2004 7:42 pm Post subject:
Re: No request code generated for authorisation ??? HELP |
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cy's reply
---
Anne Brown
Discussion Groups Administrator
Autodesk, Inc.
Subject:
Re: No request code generated for authorisation ???
HELP
Date:
Wed, 10 Nov 2004 21:33:37 -0500
From:
"Cy Shuster" <cy@example.com>
Newsgroups:
autodesk.autocad.network
OK; you're familiar with the process. I don't see an error yet.
What
happens when you continue past this dialog?
--Cy-- |
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Bullet
Guest
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| Posted:
Thu Nov 11, 2004 10:53 pm Post subject:
Re: No request code generated for authorisation ??? HELP |
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Register your Autodesk product
------------------------------------------------------------------------------
Product: AutoCAD 2002
Serial Number: 700-xxxxxxxxx
Old Serial Number: 640-xxxxxxxx
---------------------------------------------------------------------------
Registration Error (2)
This registration cannot be completed on-line. Please contact Autodesk.
Use another registration method
Contact Autodesk
--------------------------------------------------------------------------------
This is as far as I get. There is nothing wrong with the internet connection on this machine. As you can see it just says to use another method i.e. email, phone or fax!
So, I'm still stuck. Thanks again. |
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Cy Shuster
Guest
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| Posted:
Fri Nov 12, 2004 7:55 am Post subject:
Re: No request code generated for authorisation ??? HELP |
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It doesn't look like a technical problem; instead, it seems like a policy
issue with your particular product license. In other words, there may be
some problem related to your old and new serial number.
--Cy--
"Bullet" <nospam@address.withheld> wrote in message
news:30681481.1100195631952.JavaMail.jive@jiveforum2.autodesk.com...
| Quote: | Register your Autodesk product
------------------------------------------------------------------------------
Product: AutoCAD 2002
Serial Number: 700-xxxxxxxxx
Old Serial Number: 640-xxxxxxxx
---------------------------------------------------------------------------
Registration Error (2)
This registration cannot be completed on-line. Please contact Autodesk.
Use another registration method
Contact Autodesk
--------------------------------------------------------------------------------
This is as far as I get. There is nothing wrong with the internet
connection on this machine. As you can see it just says to use another
method i.e. email, phone or fax!
So, I'm still stuck. Thanks again. |
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Efim Tetelman (Autodesk,
Guest
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| Posted:
Wed Nov 24, 2004 11:16 pm Post subject:
Re: No request code generated for authorisation ??? HELP |
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Registration error 2 means that this serial number is not found in DB, so
please contact your reseller.
Regards
Efim
"Cy Shuster" <cy@example.com> wrote in message news:41942615_3@newsprd01...
| Quote: | It doesn't look like a technical problem; instead, it seems like a policy
issue with your particular product license. In other words, there may be
some problem related to your old and new serial number.
--Cy--
"Bullet" <nospam@address.withheld> wrote in message
news:30681481.1100195631952.JavaMail.jive@jiveforum2.autodesk.com...
Register your Autodesk product
------------------------------------------------------------------------------
Product: AutoCAD 2002
Serial Number: 700-xxxxxxxxx
Old Serial Number: 640-xxxxxxxx
---------------------------------------------------------------------------
Registration Error (2)
This registration cannot be completed on-line. Please contact Autodesk.
Use another registration method
Contact Autodesk
--------------------------------------------------------------------------------
This is as far as I get. There is nothing wrong with the internet
connection on this machine. As you can see it just says to use another
method i.e. email, phone or fax!
So, I'm still stuck. Thanks again.
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Keith Clarke
Guest
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| Posted:
Thu Nov 25, 2004 3:32 pm Post subject:
Re: No request code generated for authorisation ??? HELP |
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I my experience you will have to contact the reseller or distributor, sending an e-mail with the product details and information on what has happened to the existing license.
i.e. the machine was reformatted got new harddrive , got new machine etc.
The response time should be up to 1day but will come. |
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