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paafadmin · Guest

We are using Autocad 2000i purchased from an authorized Autocad dealer (Al-saraf co.) in Kuwait.

The Autocad software is wokring for one month and then it starts asking for auhtorization code. So we register again with Autodesk website and get the activation code through email and using the Autocad.

This problem happens every month. We need a permanent activation code for the Autocad software to work continuously without any licensing issue.

Our Autocad product
serial number :700-50113158

Request code : 3659 4873 7436 1144 ( sent on 21.9.2004 to Autodesk co.)

So kindly help us in solving this issue and any help from you will be appreciated and will be really helpful to us.

Best regards

paafadmin

Cy Shuster · Guest

Is there any error code received along with the new request code, such as
error [52] or [4]? Can you post the contents of any .err files in the
AutoCAD directory (e.g. adlm.err)? What OS is used?

Does your license have an expiration date, or does it never expire? If the
former, then possibly your problem comes from the PC's system date being
changed to an earlier date.

Otherwise, it appears that it's most likely that the license files are being
modified or deleted, possibly through the restore of a partition image of
your boot disk. For 2000i, the license files are stored in the hidden
folder "C:\C_DILLA". Deleting these files -- whether explicitly, or by
restoring a partition image that doesn't contain them -- will cause the
symptom you see.

By examining what changes are made to the PC between the last time that
AutoCAD was launched correctly, and when you first see the problem, you'll
be able to narrow down the cause.

--Cy--

Jorge Jimenez · Guest

Did you really purchase 2000i one month ago???
Did you know that support for that version will be discontinued next January
??

the 700- serial number doesn't sound like a regular AutoCAD 2000i serial
number.
What's the product number ??

--
Saludos, Ing. Jorge Jimenez, SICAD S.A., Costa Rica

"paafadmin" <nospam@address.withheld> wrote in message
news:20461809.1095835584133.JavaMail.jive@jiveforum1.autodesk.com...

Gilles Plante · Guest

Jorge,

Paafadmin is talking about a non-network version. I understand that the
activation code he gets only works for a month, and then he gets a message
asking for a new activation. I know that kind of problem, one of my customer
was hit this way. We tried every possible solution, even reformatted the
drive and reinstalled eveything. Nothing worked. We had to bring the
customer to networked AutoCAD.

When the activation systems goes wrong, it goes badly wrong...

Gilles

"Jorge Jimenez" <unknown@nospam.com> wrote in message
news:415249d1$1_2@newsprd01...

Cy Shuster · Guest

If you have that problem again, please document the error code that appears
with the new request code. It indicates what changed on the system to
trigger the reauthorization, such as replacing the license file with an
earlier version (perhaps during a restore of a partition image), changing
the hardware configuration (boot disks), or possibly even changing the
system date (if the license has an expiration date).

--Cy--

"Gilles Plante" <gilles.plante@sittel.ca> wrote in message
news:415b1310$1_3@newsprd01...

Jorge Jimenez · Guest

Gilles, I'm quite aware of Paafadmin's version.
We have had our share of 2000i license problems
Most went away after applying the RTS service packs
On occasions, when the system hits a fatal error or hangs up
we still get those license errors.

But every month ?? No way this is normal.

And that 700- serial number, is that a normal serial for an ACAD 2000i ??
Maybe for Kuwait or the middle east only??

--
Saludos, Ing. Jorge Jimenez, SICAD S.A., Costa Rica

"Gilles Plante" <gilles.plante@sittel.ca> wrote in message
news:415b1310$1_3@newsprd01...

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